Pharmacy
We provide top-notch customer service to patients needing medication within the National Capital Region.
Prescription Refills
Allow a three duty day turnaround between refill request and pickup at the pharmacy.
For refills
- You may call the NCR Automated Call-in Refill Line at 1-800-377-1723, Option 3, Option 2.
- You may visit the MHS Genesis Patient Portal > select the tab “Rx Refills” >select the correct pharmacy location “JB Anacostia-Bolling – Clinic Pharmacy”
Prescription Activation
The pharmacy has multiple options available to you depending on your preferred method.
Note: Prescriptions are NOT automatically filled after a provider places an order. It is the patient’s responsibility to activate medications for pharmacy to fill.
Kiosk
Available 7:30 a.m. to 4 p.m. To activate or pick up your prescription, visit the kiosk in the clinic lobby and pull a ticket.
Text: Q-Anywhere
Use your cell phone to text the words “Get in Line” to 833-256-3624; select the link; enter the patient’s DOD ID number; type prescriptions you wish to activate. The pharmacy will process all your NEW prescriptions (NO REFILLS) received in the last 14 days. You will receive a text notification when they are ready for pickup.
If you don’t have the patient's DOD ID number, you may visit MilConnect, log in, and select “My Profile”-- Update and View My Profile, and then locate the patient’s DOD ID number.
Questions
PREFERRED: Use your cell phone to text the words “Get in Line” to 833-256-3624; select the link; select “I have a question for my Pharmacist”.
You may also call us at 888-999-1212
Prescriptions from Outside Providers
The pharmacy honors electronic, hand-written, and faxed prescriptions written by civilian physicians. The Bolling Medical Squadron pharmacy stocks prescriptions found within our formulary. You may visit https://www.express-scripts.com/frontend/open-enrollment/tricare/fst/#/ to see what is covered by Tricare.
Electronic Prescriptions from Outside Providers (eRx)
- Electronic Prescribing:
- eRx Zip Code: 20032
- Pharmacy Name: DOD BOLLING PHARMACY
- Pharmacy NPI: 1861804551
- PDMP Records – Select as “state”: MILITARY HEALTH SYSTEM
If you, or your provider, have questions about medication availability, please contact the pharmacy.
Links