Pharmacy
We provide top-notch customer service to patients needing medication within the National Capital Region. Prescription medications may be obtained at our pharmacy at no cost. Beneficiaries may also receive medications using TRICARE Home Delivery or a TRICARE Network Pharmacy.
Prescription Refills
Allow a three duty day turnaround between refill request and pickup at the pharmacy.
- You may call the NCR Automated Call-in Refill Line at 1-800-377-1723, Option 3, Option 2.
- You may visit the MHS GENESIS Patient Portal and select the tab “Rx Refills” à select the correct pharmacy location “JB Anacostia-Bolling – Clinic Pharmacy”
Prescription Activation
The pharmacy has multiple options available to you depending on your preferred method.
Note: Prescriptions are NOT automatically filled after a provider places an order. It is the patient’s responsibility to activate medications for pharmacy to fill.
Kiosk
Available 7:30 a.m. to 4 p.m. To activate or pick up your prescription, visit the kiosk in the clinic lobby and pull a ticket.
Text: Q-Anywhere
Use your cell phone to text the words “Get in Line” to 833-256-3624; select the link; enter the patient’s DOD ID number; type prescriptions you wish to activate. The pharmacy will process all your NEW prescriptions (NO REFILLS) received in the last 14 days. You will receive a text notification when they are ready for pickup.
If you don’t have the patient's DOD ID number, you may visit MilConnect, log in, and select “My Profile”-- Update and View My Profile, and then locate the patient’s DOD ID number.
Questions
PREFERRED: Use your cell phone to text the words “Get in Line” to 833-256-3624; select the link; select “I have a question for my Pharmacist”.
You may also call us at 888-999-1212
Prescriptions from Outside Providers
The pharmacy honors electronic, hand-written, and faxed prescriptions written by civilian physicians. The Bolling Medical Squadron pharmacy stocks prescriptions found within our formulary. You may visit the TRICARE Formulary to see what is covered by TRICARE.
Electronic Prescriptions from Outside Providers (eRx)
Ask your provider to send your prescription electronically:
- eRx Zip Code: 20032
- Pharmacy Name: DOD BOLLING PHARMACY
- Pharmacy NPI: 1861804551
- PDMP Records – Select as “state”: MILITARY HEALTH SYSTEM
If you, or your provider, have questions about medication availability, please contact the pharmacy.
Links